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Collections Officer

Department: Billing and Finance

Responsibilities

  • the Collections Officer will be required to ensure a constant payment flow and minimize overall arrears;
  • they will maintain communication with late paying customers to in view of maximizing collectibles, and also take necessary action when arrears become uncollectible at the internal accounts receivables level;
  • they will be required to provide billing support to Iristel customers and make billing corrections/modification to invoices when needed;

Required experience

  • At least 3 years customer care activity mandatory;
  • Relevant activity in a financial department mandatory;

Required skills

Foreign Languages:

  • Excellent English mandatory (Interview will be held in English);
  • Advanced French is mandatory (Follow up interview will be held in French);

Computer skills:

  • PC operating mandatory, MS Office mandatory;
  • Good understanding of at least one specialized billing software;
  • Good understanding of at least one specialized customer management data base;

Personal skills:

  • Excellent communication skills required as most of the activity in the department revolves around interacting with the customers;
  • The ideal candidate must be methodical and thorough as they will be required to setup their own time frame for communicating with customers in view of maximizing monthly collectibles;

We are looking for dynamic individuals to work in a fast paced environment, with internal and external training opportunities. We pride ourselves in our exceptional customer support and are looking for candidates who understand the importance of professional conduct and communication. We provide the support candidates need to develop a career and encourage personal growth.

Our offer:

  • The opportunity to work with International customers;
  • Internal/External training and certification;
  • Attractive and performance-oriented compensation package with clear progression;
  • Medical and Pension Benefits, with family coverage;

♣ If the above offer has raised your interest, please submit your resume in English to cariera@iristel.ro, mentioning the job title. We look forward to a great addition to our Iristel team! ♣